Morgan Stanley

Morgan Stanley India Company Private Limited

Morgan Stanley India Company Private Limited

Stock Broking:

Investor charter

Basic Details :

Stock Broker Name Registration Number Registered Address Branch Address (if any) Contact Number Email id
Morgan Stanley India Company Private Limited SEBI Registration No. for Stock Broking INZ000244438
Exchange Registration Nos: BSE-457; NSE-10542
18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 Not Applicable +91-22 61181000 msic-compliance@morganstanley.com


Escalation Matrix:

Details of Contact Person Address Contact No. & Operational Working Hours Email id
Customer care/Compliance Team Mr. Tejarshi Hardas 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61182051
(Mon-Fri: 9:00 AM to 6:00 PM)
Tejarshi.Hardas@morganstanley.com
Head of Customer Care/Compliance Team Mr. Kunal Doshi 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61181508
(Mon-Fri: 9:00 AM to 6:00 PM)
Kunal.Doshi@morganstanley.com
Compliance Officer Mr. Anil Shenoy 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61181000
(Mon-Fri: 9:00 AM to 6:00 PM)
Anil.Shenoy@morganstanley.com
CEO/Designated Director Mr. Ankush Agarwal 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61181000
(Mon-Fri: 9:00 AM to 6:00 PM)
Ankush.R.Agarwal@MorganStanley.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with:
SEBI at https://scores.gov.in/scores/Welcome.html or
NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or
BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or
NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
Please quote the email sent to Morgan Stanley India Company Private Limited while raising your complaint at SEBI SCORES/ Exchange portal/Depository portal

Ref:
SEBI Circular no. SEBI/HO/MIRSD-PoD-1/P/CIR/2023/30 dated February 15, 2023 NSE Circular no. NSE/COMP/ 55661 dated February 20, 2023, NSE Circular no. NSE/COMP/56350 dated April 13, 2033, Circular no. NSE/COMP/57876 dated August 7, 2023 BSE Notice no 20230216-41 dated February 16, 2023, BSE Notice no. 20230417-50 dated April 17, 2023, BSE Notice no.20230803-22 dated August 3, 2023, BSE Notice no 20230804-43 dated August 4, 2023; BSE Notice no. 20230808-2 dated August 8, 2023

Sr. No. Name of the Individual Designation Contact Number Email id
1 Ankush Agarwal Designated Director 022-61181000 Ankush.R.Agarwal@MorganStanley.com
2 Kashyap Desai Designated Director 022-61181000 kashyap.desai@morganstanley.com
3 Anil Shenoy Compliance Officer and Company Secretary 022-61181000 Anil.Shenoy@morganstanley.com

Ref:
SEBI Circular no. SEBI/HO/MIRSD-PoD-1/P/CIR/2023/30 dated February 15, 2023 NSE Circular no. Circular no. NSE/COMP/ 55661 dated February 20, 2023, NSE Circular no. NSE/COMP/56350 dated April 13, 2033, NSE Circular no. NSE/COMP/57876 dated August 7, 2023 BSE Notice no 20230216-41 dated February 16, 2023, BSE Notice no. 20230417-50 dated April 17, 2023, BSE Notice no. 20230803-22 dated August 3, 2023, BSE Notice no 20230804-43 dated August 4, 2023; BSE Notice no. 20230808-2 dated August 8, 2023

What is a Trading Account?
A Trading Account is an investment account that allows you to buy and sell financial assets without any restrictions. This trading account works as a link between the Demat account and the bank account.

Steps to open Trading Account
On receipt of request for account opening,

  • Morgan Stanley India Company Private Limited sources documentation from KRA ( KYC (Know Your Client) Registration Agency ) basis preliminary details sought from client.
  • Client outreach is done for any incremental requirements or further clarifications if any as needed basis regulatory and internal requirements.
  • The documentation collected is subject to internal checks and processes.
  • Post internal checks, the client is approved from a KYC perspective, the necessary system set ups are initiated.
  • Once the client is good to trade, the UCC (unique client code) set up at the Exchange for trading purpose is informed to the client.

Filing and status of complaints:
Filing of complaint on Contact us on : msic-compliance@morganstanley.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with:
SEBI at https://scores.gov.in/scores/Welcome.html or
NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or
BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or
NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx

Please quote the email sent to Morgan Stanley India Company Private Limited while raising your complaint at SEBI SCORES/ Exchange portal/Depository portal.

Filing of complaint on SCORES website: Steps to register your grievances on SEBI Scores Portal

  1. Register on SEBI Scores website
  2. Fill in mandatory details like Name, PAN, Address, Mobile Number & Email ID
  3. Click Submit

Benefits of registering grievances online

  1. Easy & quick
  2. Effective communication
  3. Speedy redressal of the grievances.

Online Dispute Redressal (ODR)
Online Dispute Resolution https://smartodr.in/login
Pursuant to SEBI circular regarding Online Resolution of Disputes in the Indian Securities Market dated July 31,2023, you can register the complaint about Morgan Stanley India Company Private Limited through the above link.
Ref: SEBI Circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, SEBI master circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145, SEBI Circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/135 dated August 4, 2023.

Ref:
SEBI Circular no. SEBI/HO/MIRSD-PoD-1/P/CIR/2023/30 dated February 15, 2023 NSE Circular no. NSE/COMP/ 55661 dated February 20, 2023, NSE Circular no. NSE/COMP/56350 dated April 13, 2033, Circular no. NSE/COMP/57876 dated August 7, 2023 BSE Notice no 20230216-41 dated February 16, 2023, BSE Notice no. 20230417-50 dated April 17, 2023, BSE Notice no.20230803-22 dated August 3, 2023, BSE Notice no 20230804-43 dated August 4, 2023; BSE Notice no. 20230808-2 dated August 8, 2023

Sr.No Authorised Person's Name Authorised Person Code (Exchange wise) Constitution Status Registered Address Terminal Details (Exchange Wise)
        (Approved / Cancelled) Add City State Pincode Terminal Allotted (Y/N) No. of Terminals
Morgan Stanley India Company Private Limited does not have any Authorised Persons and Branches


List of Authorised Persons (AP) Cancelled by Members on Account of Disciplinary Reasons
Sr.No Authorised Person's Name Authorised Person Code (Exchange wise) Status Authorised Person Cancellation Details
        Date Reason
Not Applicable

 

Depository Participant:

Investor Charter

Basic Details :

Stock Broker Name Registration Number Registered Address Branch Address (if any) Contact Number Email id
Morgan Stanley India Company Private Limited SEBI Registration No. for Stock Broking INZ000244438
Exchange Registration Nos: BSE-457; NSE-10542
18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 Not Applicable +91-22 61181000 msic-compliance@morganstanley.com


Escalation Matrix:

Details of Contact Person Address Contact No. & Operational Working Hours Email id
Customer care/Compliance Team Mr. Tejarshi Hardas 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61182051
(Mon-Fri: 9:00 AM to 6:00 PM)
Tejarshi.Hardas@morganstanley.com
Head of Customer Care/Compliance Team Mr. Kunal Doshi 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61181508
(Mon-Fri: 9:00 AM to 6:00 PM)
Kunal.Doshi@morganstanley.com
Compliance Officer Mr. Anil Shenoy 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61181000
(Mon-Fri: 9:00 AM to 6:00 PM)
Anil.Shenoy@morganstanley.com
CEO/Designated Director Mr. Ankush Agarwal 18th Floor, Tower 2, One World Center, Plot- 841, Jupiter Textile Mill Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013 022-61181000
(Mon-Fri: 9:00 AM to 6:00 PM)
Ankush.R.Agarwal@MorganStanley.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with:
SEBI at https://scores.gov.in/scores/Welcome.html or
NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or
BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or
NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
Please quote the email sent to Morgan Stanley India Company Private Limited while raising your complaint at SEBI SCORES/ Exchange portal/Depository portal

Ref:
SEBI Circular no. SEBI/HO/MIRSD-PoD-1/P/CIR/2023/30 dated February 15, 2023 NSE Circular no. Circular no. NSE/COMP/ 55661 dated February 20, 2023, NSE/COMP/56350 dated April 13, 2033, Circular no. NSE/COMP/57876 dated August 7, 2023 BSE notice no 20230216-41 dated February 16, 2023, notice no. 20230417-50 dated April 17, 2023, 20230803-22 dated August 3, 2023, notice no 20230804-43 dated August 4, 2023; notice no. 20230808-2 dated August 8, 2023

Sr. No. Name of the Individual Designation Contact Number Email id
1 Ankush Agarwal Director 022-61181000 Ankush.R.Agarwal@MorganStanley.com
2 Kashyap Desai Director 022-61181000 kashyap.desai@morganstanley.com
3 Anil Shenoy Compliance Officer and Company Secretary 022-61181000 Anil.Shenoy@morganstanley.com

Ref:
SEBI Circular no. SEBI/HO/MIRSD-PoD-1/P/CIR/2023/30 dated February 15, 2023 NSE Circular no. Circular no. NSE/COMP/ 55661 dated February 20, 2023, NSE Circular no. NSE/COMP/56350 dated April 13, 2033, NSE Circular no. NSE/COMP/57876 dated August 7, 2023 BSE Notice no 20230216-41 dated February 16, 2023, BSE Notice no. 20230417-50 dated April 17, 2023, BSE Notice no. 20230803-22 dated August 3, 2023, BSE Notice no 20230804-43 dated August 4, 2023; BSE Notice no. 20230808-2 dated August 8, 2023

Steps to open Demat Account
On receipt of request for account opening,

  • Morgan Stanley India Company Private Limited sources documentation from KRA ( KYC (Know Your Client) Registration Agency ) basis preliminary details sought from client.
  • Client outreach is done for any incremental requirements or further clarifications if any as needed basis regulatory and internal requirements.
  • The documentation collected is subject to internal checks and processes.
  • Post internal checks, the client is approved from a KYC perspective, the necessary system set ups are initiated.
  • Post verification and approvals, the respective account details are informed to the client.

Filing and status of complaints:
Filing of complaint on Contact us on :msic-compliance@morganstanley.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with:
SEBI at https://scores.gov.in/scores/Welcome.html or
NSE at https://investorhelpline.nseindia.com/NICEPLUS/ or
BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or
NSDL at https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
Please quote the email sent to Morgan Stanley India Company Private Limited while raising your complaint at SEBI SCORES/ Exchange portal/Depository portal.

Filing of complaint on SCORES website: Steps to register your grievances on SEBI Scores Portal

  1. Register on SEBI Scores website
  2. Fill in mandatory details like Name, PAN, Address, Mobile Number & Email ID
  3. Click Submit

Benefits of registering grievances online

  1. Easy & quick
  2. Effective communication
  3. Speedy redressal of the grievances.

Online Dispute Redressal (ODR)
Online Dispute Resolution https://smartodr.in/login
Pursuant to SEBI circular regarding Online Resolution of Disputes in the Indian Securities Market dated July 31,2023, you can register the complaint about Morgan Stanley India Company Private Limited through the above link.
Ref: SEBI Circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, SEBI master circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145, SEBI Circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/135 dated August 4, 2023.

Ref:
SEBI Circular no. SEBI/HO/MIRSD-PoD-1/P/CIR/2023/30 dated February 15, 2023 NSDL Circular no. NSDL/POLICY/2023/0025 dated February 17, 2023