In the unfortunate event that you fall victim to what you believe to be a Tech Support Scam, responding quickly can help limit the damage.
If you provided financial account information, immediately contact your financial institutions and discuss cancelling fraudulent charges, obtaining a new credit/debit card or opening a new account.
If you unwittingly downloaded “scareware” onto your device or granted remote access to your computer, seek the help of a trusted expert to have any malware removed or uninstalled.
Visit IdentityTheft.gov for more information and specific actions to take based on your situation.
At Morgan Stanley, safeguarding your assets and personal information is among our highest priorities. Learn about our security measures and use our resources and ideas to help protect yourself online.
Sources:
https://www.ic3.gov/Media/PDF/AnnualReport/2020_IC3Report.pdf.
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams.
https://us.norton.com/internetsecurity-online-scams-how-to-spot-online-scareware-scams.html.
https://www.pcmag.com/how-to/how-to-avoid-scareware.
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