Takes place via phone, email, text message or even social media.
Typically involves the fraudster posing as your grandchild or an authority figure (like a police officer, doctor or lawyer).
The scammer concocts an urgent, troubling situation and pleads with you to keep the situation a secret.
Personal details found online are incorporated to make the scenario seem realistic.
In the unfortunate event that you fall victim to what you believe to be a scam, responding quickly can help limit the damage.
If you provided financial account information, immediately contact your financial institutions and discuss cancelling fraudulent charges, obtaining a new credit/debit card or opening a new account.
Seek help or advice from a trusted contact, such as your Morgan Stanley Financial Advisor.
Contact local law enforcement to report the scam, or if you believe your grandchild may be in danger.
Report the incident and file a complaint with the Federal Trade Commission (FTC) and visit IdentityTheft.gov for more information and specific actions to take based on your situation.
At Morgan Stanley, safeguarding your assets and personal information is among our highest priorities. Learn about our security measures and use our resources and ideas to help protect yourself online.
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