Accounts & Passwords

How do I activate my Shareworks account?

There are four different ways to activate your Shareworks account. Your company will only provide you with one option. Note, if you are a Single Sign-On (SSO) user, you can skip this step.

Company Email Address

This is the most common method of activation.

1. Visit https://shareworks.com/activate
2. Enter your company email address
3. Complete the captcha section
4. In 30 minutes, you will receive an email that contains a link to activate your account
   • Note: The email message may contain specific information to have handy to complete the activation process.
5. Click the link to access a verification page and enter the required identifying information
6. Once your identity is verified, a login ID, username, and password is created
   • Note: If you choose not to create a username, you will be provided with an account number as your username.
7. Once log-in credentials are established, immediate access to your account is provided

Activation Link Email

Before you get started, you may need one of the following to activate your Shareworks account using the activation link

• Date of birth
• Last four digits of your Taxpayer Identification Number
• Postal / Zip code
• Employee number
• Hire date

Once you receive the email from Shareworks that includes a link to activate:

• Click the ‘Activate My Account’ link in the email
• You will be brought to the activation screen to complete your activation using one or more of the personal identification attributes mentioned above

Account Activation Code

1. Visit https://shareworks.com/activate
2. Enter the activation code provided by your company
3. Complete the captcha section
4. Click the link to access a verification page and enter the required identifying information
5. Once your identity is verified, create a login ID, username, and password
6. Once log-in credentials are established, immediate access to your account is provided.

Note: If you choose not to create a username, you will be provided with an account number as your username.

No Activation Code?

If you misplace or lose your activation code, please try the company email activation method described above, or call our Workplace Solutions Group for assistance.

Company Email and Password

1. Visit https://shareworks.com/activate
2. Enter the Company ID and password provided to you in the letter from Shareworks or by our Workplace Solutions Group over the telephone.
3. Complete the short activation form requesting basic contact information and optional banking information
4. Review and complete the Participant Account Agreement
5. Once your activation is completed, a confirmation screen will appear.

Note: The confirmation number is for your reference. Once the activation form is reconciled with the information provided by your company, Shareworks by Morgan Stanley will send your account number and temporary passwords (one to sign in and one to transact) to you in separate letters by regular post. If you do not want to wait for these letters to arrive to access your account, contact the Workplace Solutions Group.