Contact Us

How do I contact the Workplace Solutions Group or other Shareworks Support teams?

There are many ways to contact the support teams. Select the appropriate support team below to see how to contact them.

Shareworks Participant Support

Are you an employee that needs help with your Shareworks?

If you have questions about your Shareworks account or would like information to complete a transaction, search through the Support Center for an answer. If you still require assistance, please contact the Workplace Solutions Group from Monday to Friday on market trading days by phone using the contact information below.

North America

• Call toll-free: 1 877 380 7793 - 8:00 a.m. to 8:00 p.m. (ET)

Australia

• Call toll-free: 1800 768 002 - 9:30 a.m. to 4:30 p.m. (AEDT)

United Kingdom

• Telephone: 0808 234 9514 - 8:00 a.m. to 6:00 p.m. (GMT)

Hong Kong

• Telephone: 800 906 061 - 8:00 a.m. to 6:00 p.m. (HKT)

Other locations

• Telephone: +1 403 515 3909

Shareworks Plan Administrator Support

Are you a plan administrator that has a question about administrating your company’s account?

Please get in touch with your Client Success Manager.

Shareworks Startup Support

Are you a Shareholder or Administrator that needs help with your Shareworks Startup (formerly Capshare) account?

If your request is regarding your Shareworks Startup account, email your support request to startupsupport@shareworks.com or use the live chat feature inside the platform.

Office directory

Are you looking to call a Shareworks employee through their local office directory?

Canada

Calgary, Alberta

• Phone: +1.403.515.3910

Toronto, Ontario

• Phone: +1.416.365.7771

Montreal, Quebec

• Phone: +1.514.499.8200

United States

Tempe, Arizona

• Phone: +1.480.308.8181

Australia

Sydney, Australia

• Phone: +61.2.8310.6049