MORGAN STANLEY AT WORK

Take the Next Step on Your Stock Plan Journey

Everyone wants the freedom to retire on their own terms—and that typically requires a certain amount of financial flexibility. But when resources are limited, it’s natural to prioritize day-to-day obligations over saving for the future.

Morgan Stanley at Work is your primary resource for managing your stock plan benefits. To enhance your stock plan experience, your Morgan Stanley at Work stock plan account can now be linked to an E*TRADE brokerage account and integrated with your stock plan.

Please note if you are registering for a stock plan account for the first time, you are required to open an E*TRADE brokerage account or link an existing, eligible¹ E*TRADE brokerage account in order to complete the stock plan account creation process. If you are an existing stock plan account user, there will be a deadline for you to open a new E*TRADE brokerage account or link an existing, eligible E*TRADE brokerage account. If you do not open an E*TRADE brokerage account or link an existing, eligible E*TRADE brokerage account by the deadline, you will no longer be able to access your stock plan information online. You will continue to have access to your dedicated service team by telephone if you have questions or would like to initiate a stock plan transaction.

¹Eligible accounts include most individual brokerage accounts

How Does it Work? | Benefits of the Morgan Stanley at Work Relationship | Frequently Asked Questions

How Does it Work?

While you will continue to view and track your stock plan grants in your stock plan account, available cash is deposited into a linked E*TRADE brokerage account as part of your Morgan Stanley at Work stock plan experience.

**Have an existing E*TRADE brokerage account?**

If you already have an E*TRADE brokerage account, you can link that account with your stock plan account. Then, when you sell your stock plan shares, you can receive your proceeds in that linked E*TRADE brokerage account. Just click on the “Open or Link Now” button in your stock plan account offer to elect to link your existing E*TRADE brokerage account.

Benefits of the Morgan Stanley at Work relationship

Benefits of Morgan Stanley at Work

Educational resources to help you make confident financial decisions
Seminars and digital webinars to prepare you for your financial journey ahead
Complimentary One on One financial consultation with a Morgan Stanley Financial Advisor to offer personalized guidance

Benefits of an E*TRADE Brokerage Account

$0 commissions for online US-listed stock, ETF and options trades² and no account minimum or maintenance fees³
A full range of investment choices, including stocks, options, mutual funds, ETFs and more
Easy-to-use investing and planning tools on desktop and mobile with 24/7 support

FAQ

Why am I required to open an E*TRADE brokerage account for my stock plan?

Morgan Stanley at Work is continuously working to make enhancements to your stock plan experience. With that goal in mind, we are integrating the E*TRADE brokerage account with your Morgan Stanley at Work stock plan account experience. The E*TRADE brokerage account will now be the default account for sales proceeds and in the future for company shares.

What happens if I already have an E*TRADE brokerage account?

What happens to my shares if I don’t open an E*TRADE brokerage account?

At this time, if you do not open an E*TRADE brokerage account, you will continue to sell your stock plan shares from your stock plan account. In the future, you will need to open an E*TRADE brokerage account in order to log in to your stock plan account and sell stock plan proceeds. You will receive notice of the deadline in advance so that you can plan accordingly. After the deadline, you will be required to open an E*TRADE brokerage account when logging in to your stock plan account and will need to complete the process before accessing your stock plan online.

Will I be able to read the account agreement and disclosures after my E*TRADE brokerage account is open?

Yes, you can see all disclosures, including your account agreement at https://us.etrade.com/forms-applications/others#tab_0(opens in a new tab)

What if I am a new user and activating my stock plan account for the first time?

If you are registering for your stock plan account the first time, you are required to open an E*TRADE brokerage account or link an existing, eligible E*TRADE brokerage account in order to complete the stock plan account creation process. Your stock plan account and linked E*TRADE brokerage account will work together to provide you with a seamless experience.

How do I open an E*TRADE brokerage account?

At the time of creation of a new stock plan account or upon logging in to an existing account, you will see an offer in front of your home screen which asks you to open an E*TRADE brokerage account. At the bottom, click on the "Open Now" button and you will be taken to the account-opening screen.

How do I know if I am eligible to open an E*TRADE brokerage account?

When you log in to your stock plan account, if you see an offer window asking you to open your E*TRADE brokerage account, then you are eligible to open the account and can click on the "Open Now" button to open your E*TRADE brokerage account. Generally, eligible participants are U.S residents who are not directors, officers and insiders (Section 16 and/or Rule 144 filers are not eligible for the E*TRADE account .)

Why am I required to provide my income, liquid and total net worth and other personal information?

Regulations require that we collect the information in the event that E*TRADE is requested to make suitability determinations for any investments you may choose to make outside your equity compensation benefits.

Why do I need to provide investment objectives, income and net worth to open an E*TRADE brokerage account?

Industry regulations require us to gather this information as per FINRA Rule 2111. Go to https://www.finra.org/rules-guidance/rulebooks/finra-rules/2111(opens in a new tab) for additional information about the rule.

Will E*TRADE ask to verify my identity?

In some cases E*TRADE will ask users to submit documentation to verify their identity.

After my account is open, will E*TRADE try to protect me from fraud?

E*TRADE uses many methods to monitor customer accounts to protect clients from fraud. In certain cases, your account may be restricted temporarily if E*TRADE needs to verify information on your account.

Why am I being prompted to create a new E*TRADE User ID when I already have one?

Sometimes older E*TRADE User IDs are not eligible to link to your stock plan account. You can either call customer service to upgrade your User ID or create a new one.

What commission fees are there associated with this E*TRADE brokerage account?

E*TRADE from Morgan Stanley charges $0 commission for online US-listed stock, ETF, mutual fund, and options trades. Exclusions may apply and E*TRADE from Morgan Stanley reserves the right to charge variable commission rates.

The standard options contract fee is $0.65 per contract (or $0.50 per contract for clients who execute at least 30 stock, ETF, and options trades per quarter). The retail online $0 commission does not apply to Over-the-Counter (OTC) securities transactions, foreign stock transactions, large block transactions requiring special handling, futures, or fixed income investments. Service charges apply for trades placed through a broker ($25). Stock plan account transactions are subject to a separate commission schedule. All fees and expenses as described in a fund's prospectus still apply. Additional regulatory and exchange fees may apply. For more information about pricing, visit etrade.com/pricing(opens in a new tab).

Is there a minimum balance or an annual maintenance fee for the E*TRADE brokerage account?

There are no minimum balance or maintenance fees for your E*TRADE brokerage account. Transaction fees, fund expenses and service fees may apply. For more information about pricing, visit etrade.com/pricing(opens in a new tab).

Is there a fee for holding American Depository Receipts (ADRs) in this linked E*TRADE brokerage account?

No, there is no fee for dividend reinvestment.

Do I have the ability to earn interest on my uninvested cash in my E*TRADE brokerage account?

Yes. For more information, go to https://us.etrade.com/l/options-uninvested-cash/sweep-rates(opens in a new tab).

What are the benefits of having an E*TRADE brokerage account?

Visit Stock Plan Basics | E*TRADE (etrade.com)(opens in a new tab) to learn more about the benefits of activating and linking an E*TRADE brokerage account to your stock plan account.

Are there limitations on the equity I can hold on this account?

No.

Where do I see my unvested & vested shares?

You can log in to your stock plan account to see your unvested and vested shares.

When will my shares be transferred to my E*TRADE brokerage account?

Timing of shares transfers vary by company and will be completed automatically. Once your shares are transferred, you will receive an email confirmation that the transaction has been completed. If you would like to transfer shares ahead of the automatic event, you may be eligible to do so by requesting a transfer through your stock plan account or by contacting your dedicated service team at (866) 842-0657.

How do I move my cash proceeds from my stock plan account to my E*TRADE brokerage account?

After you have opened your E*TRADE brokerage account, this account will be displayed as a disbursement option in your stock plan account. You would select "E*TRADE Account" to send cash to this account.

Where can I see my cash proceeds or shares transferred, such as transaction history?

Transaction history in your stock plan account will record all activity in the stock plan account, including any cash or shares transferred to your E*TRADE brokerage account.

How do I log in to my new E*TRADE brokerage account?

You can either: a) log in directly at E*TRADE.com; or b) log in to your stock plan account and then navigate to your linked E*TRADE brokerage account from your stock plan account screen. As a reminder, the sites maintain separate terms of use and privacy policies.

If you access your stock plan account through Single Sign-On (SSO) from your company’s network, you may be required to log in at E*TRADE.com if you navigate to your E*TRADE brokerage account from the stock plan account dashboard.

How do I link my E*TRADE brokerage account to my stock plan account?

Your new or existing E*TRADE brokerage account will be linked automatically once you open or link the account from your stock plan account.

Can I transfer an account or assets from another firm?

Yes. For more information about transferring accounts and assets into your E*TRADE brokerage account, please visit https://us.etrade.com/frequently-asked-questions/open-an-account(opens in a new tab).

Are there funding requirements for a brokerage account?

There are no minimum funding requirements on your E*TRADE brokerage account.

When will my funds be available to invest?

Once you have set up and initiated a transfer, funds may take up to three business days to be available in your account. Transfers from your stock plan account (unless to an IRA) are immediate. You can log in to your E*TRADE brokerage account to see your transfer status.

Can I roll over my 401(k) to E*TRADE?

Yes, you can roll over your 401(k) or other employer-sponsored plan to an E*TRADE IRA. E*TRADE offers a variety of account solutions. Learn about 4 options for rolling over your old employer plan at https://us.etrade.com/knowledge/library/retirement-planning/rollover-options(opens in a new tab)

How do I reset my User ID or Password?

To retrieve your User ID, visit https://us.etrade.com/etx/user/recoveruserid(opens in a new tab). To reset your password online, visit https://us.etrade.com/etx/user/resetpassword(opens in a new tab)

Where do I get my tax statements for E*TRADE?

You can visit the Tax Center(opens in a new tab) for all your tax information needs.

Will I receive tax documents from E*TRADE and Morgan Stanley at Work?

Yes. You will receive a Form 1099 separately from Morgan Stanley at Work for your stock plan account and from E*TRADE for your E*TRADE brokerage account.

Can I add a beneficiary to my E*TRADE brokerage account?

Yes, you can add a beneficiary by completing the online form on etrade.com(opens in a new tab) or calling the dedicated service line for help (866)-842-0657.

What if I already have an E*TRADE brokerage account?

You can link your existing E*TRADE brokerage account by clicking on "Open or Link Now" in the banner when you log in to your stock plan account. We will recognize that you already have an E*TRADE brokerage account and display any eligible E*TRADE accounts to select for linking to your stock plan account. After your selection, you will see a confirmation that your stock plan account and E*TRADE brokerage account have been linked. If your existing account(s) are not eligible to link to your stock plan account, you will need to open a new E*TRADE brokerage account.

Can I sign in to my E*TRADE brokerage account from my stock plan account and vice versa?

Yes, you can single sign-on and move between accounts without logging out. However, if you are accessing your stock plan account from your company intranet using Single Sign-On (SSO), this feature is not available.

What should I do if I try to log in to my E*TRADE brokerage account with my existing, valid credentials, and I receive an error message that says “not valid username and password”?

If you receive an error when logging into your E*TRADE brokerage account, and you believe your credentials are correct, please follow the below steps, based on the browser you are using:

Chrome: Change Settings to allow all cookies then restart your browser.
Edge: Turn off “Block third-party cookies” settings then restart your browser.
Safari: Uncheck “Prevent cross-site tracking” then restart your browser.

Can I exercise and hold stock options in my E*TRADE brokerage account?

No. If you would like to exercise a stock option, please log in to your stock plan account to do so.

Can I buy and sell mutual funds in my E*TRADE brokerage account?

Yes. You can choose from more than 7,000 mutual funds, many with no loads and no transaction fees. Visit https://us.etrade.com/what-we-offer/investment-choices/mutual-funds(opens in a new tab) to learn more.

How do I place a trade?

For information on how to place a trade, visit https://us.etrade.com/frequently-asked-questions/investing-trading(opens in a new tab)

Will commissions change for stock plan transactions executed in my stock plan account?

Plan pricing for stock plan transactions executed in your stock plan account will remain the same and may differ from the commission schedule of the E*TRADE brokerage account.

If I have a Financial Advisor, can he/she transact on my behalf in my E*TRADE brokerage account?

No. This is a self-directed account and any Financial Advisor is prohibited from transacting or speaking with our Service Professionals regarding your E*TRADE brokerage account.

What are my options to earn interest in my E*TRADE brokerage account?

You can go to https://us.etrade.com/l/options-uninvested-cash/compare-sweep-options/brokerage(opens in a new tab) to view the options available at E*TRADE for your uninvested cash, including current rates of return.

If I have been a victim of fraud, can I receive assistance from Morgan Stanley at Work with my E*TRADE brokerage account (new ATM card, account restriction etc.)?

You should contact us immediately at: (866) 842-0657.

Will all company shares move into the linked E*TRADE brokerage account?

Yes, as a stock plan account participant, you have access to a dedicated service line for help with your stock plan and brokerage accounts (866)-842-0657.

How long do I have to open my linked E*TRADE brokerage account?

All shares that are vested and are not restricted by your company will be automatically transferred into your linked E*TRADE brokerage account at a date in the future. We will notify you in advance of the transfer.

Will I receive statements from E*TRADE and Morgan Stanley at Work?

At a point in time in the future, you will be required to open an E*TRADE brokerage account. You will receive notice of the deadline in advance so that you can plan accordingly. After the deadline, you will be required to open your account when logging into your stock plan account and will be required to complete the process before accessing your stock plan online.

If I leave my employer, what will happen to my shares?

Yes. As a stock plan account participant, you will receive a quarterly statement which reflects your stock plan activity and account balances. Additionally, you will receive monthly or quarterly statements for your E*TRADE brokerage account if you have any activity within the prior month.

Who do I contact if I have questions?

If you leave your employer or are terminated, you will be able to keep your vested shares in your E*TRADE brokerage account.

Still have questions?

Footnotes

^1. E*TRADE charges $0 commission for online US-listed stock, ETF, and options trades. Exclusions may apply and E*TRADE reserves the right to charge variable commission rates. The standard options contract fee is $0.65 per contract (or $0.50 per contract for customers who execute at least 30 stock, ETF, and options trades per quarter). The retail online $0 commission does not apply to Over-the-Counter (OTC), foreign stock transactions, large block transactions requiring special handling, transaction-fee mutual funds, futures, or fixed income investments. Service charges apply for trades placed through a broker ($25). Stock plan account transactions are subject to a separate commission schedule. Additional regulatory and exchange fees may apply. For more information about pricing, visit https://us.etrade.com/what-we-offer/pricing-and-rates.

^2. Transaction fees, fund expenses and service fees may apply.

NOT ALL PRODUCTS AND SERVICES ARE AVAILABLE IN ALL JURISDICTIONS OR COUNTRIES.

Employee stock plan solutions are offered by E*TRADE Financial Corporate Services, Inc., Solium Capital LLC, Solium Plan Managers[LK(M1] LLC and Morgan Stanley Smith Barney LLC (“MSSB”), which is part of Morgan Stanley at Work.

Morgan Stanley at Work services and stock plan accounts are provided by wholly owned subsidiaries of Morgan Stanley.

Morgan Stanley at Work stock plan accounts were previously referred to as Shareworks, StockPlan Connect or E*TRADE stock plan accounts, as applicable.

In connection with stock plan solutions offered by Morgan Stanley at Work, securities products and services are offered by MSSB, Member SIPC(opens in a new tab).

E*TRADE from Morgan Stanley is a registered trademark of MSSB.

All entities are separate but affiliated subsidiaries of Morgan Stanley.

Content and services available to non-US participants may be different than those available to US participants.

The laws, regulations, and rulings addressed by the products, services, and publications offered by Morgan Stanley and its affiliates are subject to various interpretations and frequent change. Morgan Stanley and its affiliates do not warrant these products, services, and publications against different interpretations or subsequent changes of laws, regulations, and rulings. Morgan Stanley and its affiliates do not provide legal, accounting, or tax advice. Always consult your own legal, accounting, and tax advisors.

CRC 6126233 (04/2024)

View Disclosures Hide Disclosures