Morgan Stanley

What Is Multi-Factor Authentication?

Multi-Factor Authentication (MFA) allows you to add additional verification to confirm your identity and protect access to your accounts. This can help safeguard your accounts in the event that your username and password are compromised.

At Morgan Stanley, we require MFA to initiate money movements or for certain logins. We offer several different forms of MFA, such as device registration, one-time security codes, push notifications and security keys. Fingerprint/Face ID scan is available for Morgan Stanley Mobile App users.

Configure your authentication preferences (PDF)

Security Keys

 

A security key is a physical token used to help verify your identity when you log into your accounts. Simply purchase a supported key and enroll to get started.

Security Key Checklist

Ensure your key is compatible with Morgan Stanley Online

 See Supported Security Keys below. 

Always Register a Backup Key to Your Account

If your security key is lost or stolen, access to your account could be interrupted while we verify your identity.

Enroll in VoiceID for an Added Layer of Protection

The Client Service Center can only assist with login issues once you are enrolled in VoiceID. Call 800-869-3326 to enroll.  


Online Security Center

Reporting an Online Security Concern

If you suspect you may be the victim of fraud or identity theft, or if you notice suspicious account activity or receive a questionable email or text that appears to be from Morgan Stanley, please contact us immediately at


888-454-3965
(24 hours a day, 7 days a week)