Morgan Stanley

Morgan Stanley Releases New Report Finding Sustainability Communication Disconnect between Companies and Investors

Oct 12, 2017

Communicating Sustainability paper identifies a communications gap and provides best practices for meeting investor ESG needs

New York —

Today the Morgan Stanley Institute for Sustainable Investing released a new report analyzing the communications disconnect between the environmental, social and governance (ESG) information investors seek and what companies provide. The paper, Sustainable Value: Communicating ESG to the 21st Century Investor, identifies the communications opportunities and best practices for companies to better communicate their ESG stories to enhance their business and investor value.

Through interviews with first-mover companies already capitalizing on investor interest in ESG, combined with a literature review to provide analysis and actionable insights that may help companies better position their businesses in this space, this paper will help companies and leaders improve their current methods of communications on these topics.

“With investors’ interest in sustainable investing continuing to rise, it is important for companies to communicate their ESG stories to analysts and investors,” said Hilary Irby, Co-Head of the Global Sustainable Finance group at Morgan Stanley. “This paper provides a blueprint for companies to follow through increased collaboration among corporate executives, investor relations (IR) teams and sustainability teams to better position their businesses in this space and avoid missing out on opportunities to attract investor interest.”

Key findings from the Sustainable Value: Communicating ESG to the 21st Century Investor report:

  • Investors and analysts want decision-useful ESG information from companies. In order to analyze sustainability value when judging overall business performance, their priorities include:
    o   A sharp and candid focus on financially material issues, risks and opportunities
    o   Uniform metrics and reliable data within companies and across sectors that relate to business value and, crucially, enable a like-to-like comparison of performance on material issues
    o   Alignment between quarterly and annual financial reporting and material ESG reporting to get a full, timely picture of company performance
  • The leading corporate reporting model of stand-alone sustainability reports is insufficient for investor needs.
  • Executive and board leadership can be a game changer in communicating the ESG business case to investors. Strong leadership also drives effective collaboration between IR and sustainability teams.
  • When IR and sustainability teams collaborate, both companies and investors gain. IR teams are the gateway to investors. Building their sustainability and ESG knowledge, coupled with close cooperation with sustainability teams, allows companies to tell a full, consistent and strategic sustainability story to investors.

“Companies can no longer analyze sustainability within silos,” said Audrey Choi, Chief Sustainability Officer and Chief Marketing Officer at Morgan Stanley. “Integration and information sharing is vital to telling not only your sustainability story, but your firm’s strategic story.”

To explore the Sustainable Value: Communicating ESG to the 21st Century Investor report in detail, click here.

The Morgan Stanley Institute for Sustainable Investing

The Morgan Stanley Institute for Sustainable Investing builds scalable finance solutions that seek to deliver competitive financial returns while driving positive environmental and social impact. The Institute creates innovative financial products, thoughtful insights and capacity building programs that help maximize capital to create a more sustainable future. For more information about the Morgan Stanley Institute for Sustainable Investing, visit

Morgan Stanley

Morgan Stanley (NYSE: MS) is a leading global financial services firm providing investment banking, securities, wealth management and investment management services. With offices in more than 42 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For more information about Morgan Stanley, please visit

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