Resources for Employees Affected by Hurricane Dorian

To help employees affected by Hurricane Dorian, the Firm will post resources on this webpage as they become available. Please note: Certain benefits will be available only if state, local and federal governments declare your area of residence eligible for assistance from the Federal Emergency Management Agency (FEMA).

Updates on office closings, re-openings and other information will be distributed by local branch management using the Firm’s Rapid Notification System.

If you don’t find what you need here, please call your manager or email your HR Business Partners at hr_southeast@ms.com so we can understand how we can help.

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UPDATED: SEPTEMBER 6, 2019

Backup Child Care

Note: Vendor has extended this program through September 9 (originally ended September 6).

If your day care arrangements are affected by Hurricane Dorian, Bright Horizons’ network of child care providers can help. Once registered, Bright Horizons will find care for you. Or, if they are unable to secure you care, they will give you a stipend to hire a caregiver (relative, babysitter or friend) through September 9.

Important: To qualify for the stipend, you must contact Bright Horizons and receive pre-approval before securing care.

Eligibility: Morgan Stanley employees in Florida, Georgia, North Carolina and South Carolina.

To register and reserve care 24/7: 1-877-242-2737

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UPDATED: SEPTEMBER 3, 2019

Medical Care

If you and your dependents are enrolled in the Firm’s Medical Plan through Cigna or UnitedHealthcare, both in-network and out-of-network emergency care will be covered at 80% once you have met your annual deductible.

For questions, call 24/7:

  • Cigna – 1-800-244-6224
  • UnitedHealthcare – 1-888-332-8891

Prescription Drugs

If you and your dependents are enrolled in the Firm’s Prescription Drug Plan:

  • OptumRx and Cigna Pharmacy will allow early refills
  • OptumRx will allow maintenance and specialty drugs to be filled at any local retail pharmacy without penalty

For questions, call 24/7:

  • OptumRx – 1-855-855-8757
  • Cigna Pharmacy – 1-800-244-6224

Vision care

  • VSP members who has lost or broken their eyewear due to the hurricane may call 1-800-877-7195 to have their VSP benefits reinstated regardless of eligibility.
  • Individuals without VSP coverage may contact their local American Red Cross chapter and request a VSP Global Eyes of Hope gift certificate.

Backup Child Care

If your day care arrangements are affected by Hurricane Dorian, Bright Horizons’ network of child care providers can help. Once registered, Bright Horizons will find care for you. Or, if they are unable to secure you care, they will give you a stipend to hire a caregiver (relative, babysitter or friend) through September 6.

Important: To qualify for the stipend, you must contact Bright Horizons and receive pre-approval before securing care.

Eligibility: Morgan Stanley employees in Florida, Georgia, North Carolina and South Carolina.

To register and reserve care 24/7: 1-877-242-2737

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ORIGINAL POST: AUGUST 30, 2019

Make Sure the Firm Knows How to Contact You

If you have not already updated your emergency contact information (personal cell phone number and email, home address, and an emergency contact’s name and contact information) in Workday, please call an HR Services Representative at 1-877-MSHR-411 (674-7411) between 9 am and 7 pm ET, M‑F. From the call menu, first say HR Systems, Payroll and Deferred Compensation, and then HR Systems, Transactions and Other Questions.

Prepare

  • Review Preparing for a Hurricane, guidance from FEMA.
  • If an evacuation order is issued, this Red Cross checklist will help you prepare yourself, your family and your property before and after the storm hits.

Temporary Housing

If you have immediate housing needs, please contact your manager, or contact BridgeStreet for short-term housing needs at ms.living@bridgestreet.com.

Car Rental Discounts

If you need temporary transportation, here are the Firm’s rental car discount codes:

  • Avis: D015790
  • Budget: U264503
  • Enterprise and National: XZ24MS2
  • Hertz: 1806667
  • Thrifty: LST14

Counseling and Support

You and your family may speak confidentially, at no cost, with a professional counselor – day or night – about stress, financial or family issues.

Call Humana 24/7 at 1-866-248-7640.

FEMA Assistance

The Federal Emergency Management Agency website – www.DisasterAssistance.gov – lists resources provided by the federal government, as well as local agencies and organizations.

While Dorian’s impact is yet to be determined, if you need to apply for disaster relief, doing so online at the above URL is the fastest way. If you do not have internet access, call 1-800-621-3362.