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CHAPTER 1

How do I set up non-U.S. currency wire instructions on StockPlan Connect?

STEP 1: NAVIGATE TO THE PAYMENT INSTRUCTIONS SCREEN

a. Click on the Profile Link

b. Select the Payment Instructions link from the drop-down menu

STEP 2: LAUNCH THE ADD NEW CURRENCY WIRE INSTRUCTIONS PROCESS

c. Click the “Add New” button

STEP 3: SELECT YOUR RECEIVING BANK

d. Find the financial institution by typing it in the name box and select Next

e. Click the radio button next to the desired institution and select Next

STEP 4: ENTER YOUR BANK ACCOUNT INFORMATION

f. Enter your account number and reenter it for verification. Enter your IBAN number, if available. Some international financial institutions require an IBAN. Call your financial institution to confirm prior to entering your instructions on StockPlan Connect

g. Click the Next button

STEP 5: REVIEW, ESIGN AND CONFIRM

h. Review your receiving financial institution’s information

i. Enter your StockPlan Connect password to eSign your request

j. Click the Next button

You will see a confirmation page to verify your instructions are received. Simply review and click Done.

Once you have completed Steps 1 through 5, your non-U.S. Dollar Wire instructions will be displayed on the Payment Instructions page.

Note: You can edit your Wire Transfer instructions after your trade has been submitted. You have two business days after the order executes (T+2) to edit these instructions. If your edits are not submitted by 4 p.m. two days after the trade, your proceeds will be delivered via the Wire Transfer instructions we have on file.

 

CHAPTER 2

Frequently Asked Questions


FAQs


  • What will happen if I forget to enter the Swift Code, or if I enter the incorrect information?
  •  If you do not provide complete bank instructions, your proceeds will default to check. If you enter invalid or incorrect instructions, your wire may be rejected or returned to Morgan Stanley less a fee.

    Please confirm your instructions with your financial institution.

  • When I do a stock plan transaction on StockPlan Connect, how do I choose a Wire Transfer of funds for my proceeds delivery?
  • Once you set up wire instructions, you can enter your transactions through the Exercise Grants or Sell Shares buttons on StockPlan Connect. On the Sell Shares/Exercise page, you will be asked “How Would You Like the Proceeds Delivered?” From the Delivery Method drop-down menu, you will select your currency and payment preferences. If you have not previously established wire instructions, you can also do so at this time. If you have equity plans in more than one company, you can now easily copy your wire instructions to all your companies. This can be done at the time of setup or you can click the link, “Use for all companies” and follow the steps to confirm the instructions you want to carry over.

  • How much does it cost to wire sale proceeds to my bank account?
  • here is typically a $25 fee associated with a federal fund wire, which is deducted from your sale proceeds. This fee is shown under the estimated proceeds section on the Exercise Grants or Sell Shares screen.

  • How long does it take for me to receive my proceeds?
  • For wires to international banks, Morgan Stanley releases the funds on settlement date and the receiving bank will credit the account according to their policy.

  • How can I get confirmation that my funds have been wired?
  • Once we receive confirmation that your bank has acknowledged the funds, you can contact the Morgan Stanley Service Center to obtain a confirmation reference number.

  • I have received less money than the original wire amount; why were additional fees charged?
  • Morgan Stanley will not charge any additional fees above our standard wire fee. Your receiving bank and any intermediary banks, however, may charge either a flat-rate fee or a percentage of the dollar amount transferred.

  • What are the alternatives to wiring my proceeds?
  •  When choosing your proceeds delivery method on StockPlan Connect you can also choose to receive your proceeds by check through regular mail or overnight delivery. If you have a Morgan Stanley brokerage account, you can deposit your sale proceeds to your brokerage account.

  • Who can I contact for additional assistance?
  • Please contact the Morgan Stanley Service Center at: 1-866-722-7310 or 1-801-617-7435.

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