Client Service

Morgan Stanley Prime Brokerage is dedicated to client service and cultivates an environment of process control, accuracy and efficiency. Client Service develops deep partnerships with hedge fund customers.  The experienced team, streamlined processes and proprietary technology work in conjunction with one another to help maximize operational efficiency and to address specific client requirements.

We take pride in the personal service and innovative solutions we provide to clients in addition to our 24-hour seamless coverage model across all time zones and markets. Our teams are structured according to client needs and include both senior and junior members.  We are available to answer client questions on a broad range of topics, from simple inquiries regarding client holdings to complex issues such as access to emerging markets.  Senior managers oversee prime brokerage client relationships and serve as a portal to the resources of Morgan Stanley. We provide access to professionals who specialize in risk management, international operations and regulatory issues and work with clients on specific issues unique to their businesses. Our breadth of knowledge enables us to deliver the firm to our clients and help them with all aspects of their business.

Our commitment to leading-edge technology greatly assists all facets of the modern hedge fund's business. From the time we entered the prime brokerage business more than 25 years ago, we have made consistent and significant investments in our technology platform. The result of our efforts—a highly automated trading capability, an exception-based processing system and state-of-the-art tools and applications—allow our client service team to better focus on client needs and goals.

The Client Service Team has teams of professionals located in offices throughout the world – New York, San Francisco, London, Mumbai, Hong Kong, Singapore and Sydney.
 Our People
Morgan Stanley's Prime Brokerage division offers a workplace culture that is like no other in the industry. 
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